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I almost always respond within 48 hours. Be sure to check your spam box if you don’t see an answer.

If you’re having a technical problem, be really specific about what’s going on. Tell me exactly what class or tool you’re trying to use.

  • Tell me what the link or button says that isn’t working for you.

  • Tell me what the url of the page is that you’re on.

  • Tell me the point at which you got stuck — then I can rule out the steps before and help you more quickly.

  • Help me out by being specific and I’ll be able to help you faster and more efficiently!! 

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